Kelly Finn - Sr. Director, Customer Experience and Brand Management

Kelly Finn - Sr. Director, Customer Experience and Brand Management

Kelly joined the Legal Access | LegalEASE team in 2006 as Manager of Operations. Today Kelly is responsible for the company's customer experience, some aspects of project management, and marketing. He also manages several other internal and external functions including: communications, advertising, training and leads the BC/DR (business continuity and disaster recovery) Team. He has obtained a diverse background among several industries, such as Major League Baseball, high-end hospitality, Rice University, Glen Lyon Winery, NOAA/Department of Commerce and the University of Texas Medical School.

Kelly has over fifteen years experience in operations management and training, and over ten years of customer experience and communications experience. He attended Texas A & M University at Galveston for the nautical archeology program with a major coursework in anthropology and attended the University of Houston with a major coursework in communications and the project management program. Kelly is a member of the Project Management Institute, National Eagle Scout Association, International Sommelier Guild, Houston Downtown Alliance, MFA Houston, Menil, and The Buffalo Bayou Partnership. Kelly loves wine, food and cooking.   Kelly resides in downtown Houston.