Steve Mikano – Director of Administration

Steve Mikano – Director of Administration

Steve joined the Legal Access | LegalEASE team in 2019 as the Director of Administration. Steve’s group handles the Enrollment, Fulfillment of the members, in addition to Premium reconciliation. His current focus is to review the work flows of his department to look for process improvement opportunities in order to provide excellent customer service to both his internal and external clients.
 
Steve started his career with AIG, a global insurance company where he worked in major cities such as Tokyo, New York and Houston. He is an Insurance industry expert with an accomplished record managing International Claims processes and Claims Audit as well as Risk-based Audit activities for 17+ years. He has excellent knowledge across all lines of insurance with success building/leading teams, improving processes, driving multi-jurisdictional regulatory compliance and talented at fostering profitable relationships.
 
Certifications which he holds include AIC, AIC-M, AINS, Six Sigma Black Belt in addition to holding the NY State All lines adjuster license.