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Exclusive to LegalEASE members

Your personal care concierge is one call away.

Finding the right care takes hours of searching and calling. LifeCare by Care.com does it for you. Tell a Care Specialist what you need, and they research, call, and confirm providers, then email you vetted options that fit your preferences.

  • Real people, not an app

  • Every provider called and confirmed

  • Child, adult, and senior care and more

Caregiver with client

19 hours

saved on average each time a member calls*

3–5 business days

to receive your vetted referrals by email

1 call

to get started, with no app, account, or login
Why LifeCare is different

This isn’t the Care.com app. It’s a concierge.

You may know Care.com's website and app, where you search for and contact caregivers on your own. LifeCare by Care.com is a phone-based concierge service offered through your LegalEASE plan, not a Care.com consumer membership. There's nothing to download and no account to set up. You make one call, and real people do the legwork.

Searching on your own

  • Scroll through listings and profiles

  • Call each provider about openings and price

  • Hope the details match what you need

  • Spend hours piecing it all together

With LifeCare through LegalEASE

  • A Care Specialist researches options for you

  • Every provider is called to confirm availability, hours, and cost

  • Every referral matches the preferences you share

  • A vetted list arrives in your inbox in 3–5 business days

Getting started takes one call

Call Member Services at 1-888-416-4313 and say you'd like to use your LifeCare caregiving service. We'll transfer you directly to a LifeCare Care Specialist.
Monday–Friday, 7 a.m.–7:30 p.m. Central Time (CT)

  1. Share what you need
    Your Care Specialist, an expert in that type of care, walks you through a detailed needs assessment and talks through the options that could work best.

  2. Every provider is called and vetted
    LifeCare's research team finds providers that fit, then calls each one to confirm availability, hours, cost, and that they meet your requirements.

  3. Your matches arrive by email
    Within 3–5 business days, you receive referrals with pricing, availability, ratings and reviews, and contact information. You choose who's right for your family and contact them directly.

  4. Your Specialist checks back
    Your Specialist follows up to make sure your needs are met. If an option doesn't work out, they keep going until you have what you need.

Plan ahead for time-sensitive care.
Because every provider is called and confirmed, referrals take 3–5 business days. If you know you'll need care by a certain date, call early so your Specialist has time to find the right fit.

Questions? Our Member Specialists are happy to help.

Member Services: 1-888-416-4313

Monday–Friday, 7 a.m.–7:30 p.m. Central Time (CT)

Better matches

Tell your Specialist what matters to you

The more you share, the better your matches. Your Specialist will ask about things like:

Type of care

A nanny, a child care center, in-home help for a parent, a pet sitter, a tutor

Location

Near home or work, such as within 10 miles

Schedule

Full days, a few hours, drop-in, evenings, or weekends

Price point

The budget you want to stay within

Language

For example, a Spanish-speaking caregiver

Special needs

Health, mobility, learning, or activity preferences

What LifeCare can help with

From everyday needs to life’s biggest care decisions

Child Care & Parenting

  • Child care centers and in-home providers

  • Summer camps

  • Parenting classes and resources

  • Fertility and adoption support

Aging & Adult Care

  • In-home care agencies and companion services

  • Assisted living and nursing home options

  • Transportation for older adults

  • Programs that help with the cost of care and utilities, and navigating Medicare and Medicaid

Health & Wellness

  • Fitness and nutrition programs

  • Nutritionists and personal trainers

  • Yoga and Pilates classes

  • Smoking cessation resources

Education & Career

  • Tutoring services

  • College planning and scholarship opportunities

  • Test prep (SAT, ACT, GRE)

  • Career counseling

Daily Life

  • Home repair and cleaning, such as installing grab bars or a ramp for a parent's home

  • Pet care providers

  • Relocation and moving help

  • Event planning, like finding a party venue

More than one need?

Just tell your Specialist what's going on. LifeCare Specialists focus on one area of care, so if something else comes up, yours will connect you with the right Specialist to start a separate request.

Real member stories

How LifeCare has helped members

Flexible care for a changing work schedule

A member needed drop-in child care that could flex between full days and a few hours. Her Specialist learned her schedule, budget, location, and her toddler's needs, then sent centers that offered drop-in care, with hours, cost, curriculum, ratings, and contact information for each.

Keeping an aging father safe at home

After her father fell, a member who works full time and is an only child worried he could no longer live alone. Her Specialist sent in-home care agencies with services, staff credentials, reviews, and fees, plus meal delivery, transportation, and programs to help with the cost of care.

Member stories provided by LifeCare by Care.com.

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Common Questions

  1. Is this the same as a Care.com membership?
    No. LifeCare by Care.com is a concierge service available through your LegalEASE plan. It's separate from Care.com's consumer website and app, so you won't need a Care.com account, login, or promo code.

  2. What does it cost?
    Your plan includes the LifeCare research and referral service. Once you choose a provider, you work with them directly, and the cost of any care or services you arrange is your responsibility.

  3. Who will I be talking to?
    A real person, not an app. LifeCare Care Specialists are experts in their field and include master's-level social workers and senior care professionals.

  4. What if the referrals don't work out?
    Let your Specialist know. If your needs change or you need more options, they'll keep working with you until you have what you need.

Questions?

Our Member Specialists are happy to help.

Member Services: 1-888-416-4313
Monday–Friday, 7 a.m.–7:30 p.m. Central Time (CT)

This summary highlights your benefit and should not be relied upon to fully determine coverage. For complete descriptions of benefits and terms, please refer to your Certificate of Coverage. You will find the link to your personalized certificate in your LegalEASE welcome letter.
 

LifeCare by Care.com provides research and referral services. Providers referred are independent, and the member is responsible for selecting a provider and for the cost of any care or services received.

*Based on LifeCare by Care.com member surveys.

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