As Director of Customer Engagement & Innovation, Colby is primarily responsible for the strategic execution of engagement campaigns with key clients. Colby is passionate about supporting members and helping them reach their goals, utilizing his over 20 years of experience in customer service, project management, customer experience design and account management.

 

In his previous organization, Colby helped architect employee resource groups and DEI programming that focused on creating a more inclusive workplace. Colby will be bringing that same expertise to LegalEASE, in both in our product offerings as well as for our employees.