Team

Team

Our most valuable resource is our team. Our people are what makes us great. Meet a few of our team members that you may come in contact with when working with us.

Mr. Heston assumed responsibility for the Legal Access Companies in 1982 and became a pioneer in the early stages of legal plan development. By combining his experience as an attorney and his personal passion to create better access to quality lawyers, he has been instrumental in the development of the proprietary network management infrastructure utilized by LegalEASE. He has been responsible for innovation on all levels of law firm service delivery access and has established LegalEASE as the national leader in legal plan and law firm technology.

Ms. Lalasz began her career with Legal Access Plans in 1994 as a Customer Service Representative and has since experienced every area of company operations. She was appointed Vice President of Operations in 1999 and promoted to Chief Operating Officer in 2011. In her current role Ms. Lalasz is responsible for the company’s Information Technology, Member Services, Administration and Network Development departments.

Barrett joined the Legal Access | LegalEASE team in 2001. Barrett leads the Information Technology team and oversees the planning and implementation of all custom software, hardware and security systems. Barrett has over twenty years of experience in software development, networking & information security and is currently leveraging that expertise at Legal Access Plans to reliably deliver services and respond to the needs of its clients.

Prior to joining Legal Access Plans in October 2014, Krissy graduated from Northeastern University in Boston, MA with a BS degree in Public and Organizational Communication.  After college, she worked for eight years in front office management of the luxury hospitality industry, with companies such as the St Regis and Ritz Carlton.  During her time with the Ritz Carlton, she opened hotels in locations across the country, including Fort Lauderdale, FL, Charlotte, NC and San Francisco, CA.

Courtney joined LegalEASE, a LEGAL ACCESS Company in 2016. In her role, she advises in legal matters pertaining to LegalEASE, interprets policy language and ensures regulatory compliance in all fifty states. She also reviews all claims, oversees the process and payment of claims and helps create new policies.

Ms. Jacquo started her career with Legal Access Plans in 2003 as a Member Service Specialist then transitioned from Provider Specialist to Marketing and Sales and then finally to Network Director of the LegalEASE attorney network.
 
Joy joined LegalEASE, a LEGAL ACCESS Company in 2016 as the Manager of the Member Services Department. With 16 years of experience in customer experience and management, Joy  lead the Member Services Team by teambuilding and motivating the team to reach their full potential.  Joy has attended Loyola University,  and is currently attending the University of Houston to pursue a degree in business management.
 

Nick joined the Legal Access | LegalEASE team in 2014 as Controller. Nick is responsible for all accounting functions and financial reporting. With his diverse accounting background in industries such as oil and gas and aviation, Nick is able to apply different strategies to enhance the accuracy of the company's reported financial results. 

Steve joined the Legal Access | LegalEASE team in 2019 as the Director of Administration. Steve’s group handles the Enrollment, Fulfillment of the members, in addition to Premium reconciliation. His current focus is to review the work flows of his department to look for process improvement opportunities in order to provide excellent customer service to both his internal and external clients.
 
Jim joined LegalEASE, a LEGAL ACCESS Company in 2014 as Account Executive and has now transitioned to Director of Client Development. He has over 20 years of experience with building relationships with clients. Today, Jim leads the account management team in strategic service delivery, ensuring each client's employees are receiving the maximum benefit from the Legal Plan.
 
Jim received his MBA at the  Bauer School of Business at the University of Houston. He is also a huge baseball fanatic and a Houston Astros fan.
Carrie manages client and broker relationships for Legal Access Plans while proactively influencing client enrollment. Before joining the company in 2019, she studied culinary arts and business management at a university in New Hampshire where she received both her associate and bachelor’s degrees. Her professional foundation was created in the service industry as a chef where she learned to have a high level of commitment to her work, mental fortitude, and the ability to exercise creativity in a high stress environment.

Vanessa joined LegalEASE, a LEGAL ACCESS Company in September of 2014. She started as a Provider Specialist then applied for the Implementation Manager position in April of 2017.

As Implementation Manager, Vanessa works almost exclusively with new clients. She makes sure all parties have the information needed to have a successful enrollment and a smooth transition when first working with LegalEASE. Vanessa enjoys learning something new about the American Legal System every day in her past and current roles.

Ajaya joined LegalEASE, a LEGAL ACCESS Company in November 2020. He spent most of his HR professional career working in countries such as the Maldives and Qatar during his decade long employment with the Four Seasons Hotels and Resorts. He has carried International HR taskforce assignments in the Seychelles, Azerbaijan and has conducted several recruitment trips in countries such as Indonesia, Ukraine, Kyrgyzstan, and India. In his previous HR role, Ajaya worked as Human Resources Business Partner in Hollywood Casino in West Virginia.

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