Team

Team

Our most valuable resource is our team. Our people are what makes us great. Meet a few of our team members that you may come in contact with when working with us.

Robert L. Heston, Jr., President and CEO of the Legal Access Companies, believes in challenging the status quo in providing legal benefits to employees in the Voluntary Benefits market. Using lawyers has always been difficult for middle income Americans. Revolutionizing how employees interact with, and understand, lawyers and the American Legal System, has been Mr. Heston’s passion in his 38-year term with Legal Access.

Ms. Lalasz began her career with Legal Access Plans in 1994 as a Customer Service Representative and has since experienced every area of company operations. She was appointed Vice President of Operations in 1999 and promoted to Chief Operating Officer in 2011. In her current role Ms. Lalasz is responsible for the company’s Information Technology, Member Services, Administration and Network Development departments.

Jason is the Chief Revenue Officer with LegalEASE and the Legal Access Companies. In his current role, his responsibilities include managing the LegalEase sales team, developing strategies to hit annual goals, uncovering new verticals to drive revenue, hiring, training and maintaining the leading sales team in the market.  He also works closely with the LegalEase important broker/consultant partners in developing strategies to exceed client needs and goals.
 
Experience

Barrett joined the Legal Access | LegalEASE team in 2001. Barrett leads the Information Technology team and oversees the planning and implementation of all custom software, hardware and security systems. Barrett has over twenty years of experience in software development, networking & information security and is currently leveraging that expertise at Legal Access Plans to reliably deliver services and respond to the needs of its clients.

As Legal Access Plans’ Corporate Counsel, Courtney oversees the legal, regulatory, and compliance needs for all departments of the organization.  She also acts as a liaison with the network providers who serve Legal Access Plans’ members.  Courtney began her career in the insurance industry working for an international insurance company where she gained extensive experience in providing exceptional customer service, analyzing and processing claims, and conducting special investigations.  She brings a full understanding of – and deep respect for – members experiencing legal issues.  Court

Prior to joining Legal Access Plans in October 2014, Krissy graduated from Northeastern University in Boston, MA with a BS degree in Public and Organizational Communication.  After college, she worked for eight years in front office management of the luxury hospitality industry, with companies such as the St Regis and Ritz Carlton.  During her time with the Ritz Carlton, she opened hotels in locations across the country, including Fort Lauderdale, FL, Charlotte, NC and San Francisco, CA.

Ms. Jacquo started her career with Legal Access Plans in 2003 as a Member Service Specialist then transitioned from Provider Specialist to Marketing and Sales and then finally to Network Director of the LegalEASE attorney network.
 
Jim joined LegalEASE, a LEGAL ACCESS Company in 2014 as Account Executive and has now transitioned to Director of Client Development. He has over 20 years of experience with building relationships with clients. Today, Jim leads the account management team in strategic service delivery, ensuring each client's employees are receiving the maximum benefit from the Legal Plan.
 
Jim received his MBA at the  Bauer School of Business at the University of Houston. He is also a huge baseball fanatic and a Houston Astros fan.
Steve joined the LegalEASE team in 2019. He is the Director of Claims and leads a group handling the end to end processing of claims received from insureds and providers. 
 
Joy joined LegalEASE, a LEGAL ACCESS Company in 2016 as the Manager of the Member Services Department. With 16 years of experience in customer experience and management, Joy  lead the Member Services Team by teambuilding and motivating the team to reach their full potential.  Joy has attended Loyola University,  and is currently attending the University of Houston to pursue a degree in business management.
 
Nick joined the LegalEASE, A Legal Access team, in 2014 as Controller and has over 15 years of experience in Accounting, tax, and financial systems. He is responsible for overseeing the Accounting Department, financial reporting, corporate finance and treasury. His diverse accounting background in industries such as oilfield services and aviation has helped Nick navigate LegalEASE through years of exponential growth.
 

Kai joined the LegalEASE team in 2021.  He has over 20 years of experience within the insurance industry with focused expertise within the group and voluntary insurance marketplace.  Kai is responsible for the market development and sales of our national engagement firms and key strategic partners. 

 

Mr. Torrison commenced his career with Legal Access Plans in 2006. He has over 30 years in the group and voluntary insurance marketplace with particular experience in voluntary benefits. Mr. Torrison is responsible for managing the Broker Service Teams, which interface with brokers and their clients, public or private, and ensure that all broker needs are studied, analyzed and incorporated into the implementation phase of the Company’s legal plans.

Jerry joined the LegalEASE team in 2015 and brings 6 years of experience selling Legal Plans and over 30 years in the group and voluntary insurance marketplace. Jerry is responsible for selling new legal plans through brokers and their clients. He is experienced working with brokers and clients of all sizes and will ensure that all broker needs are considered when implementing a legal plan.

Jerry holds a Business Degree and an MBA from Youngstown State University. He also holds a Property and Casualty License.

Carrie manages client and broker relationships for Legal Access Plans while proactively influencing client enrollment. Before joining the company in 2019, she studied culinary arts and business management at a university in New Hampshire where she received both her associate and bachelor’s degrees. Her professional foundation was created in the service industry as a chef where she learned to have a high level of commitment to her work, mental fortitude, and the ability to exercise creativity in a high stress environment.

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