Team

Team

Our most valuable resource is our team. Our people are what makes us great. Meet a few of our team members that you may come in contact with when working with us.

Tyler joined the Legal Access | LegalEASE team in 2010 as a Data Analyst. Today he is responsible for data fidelity: through database work, SFTP integrations and data metrics; as well as information technology support. He interfaces with client companies and the Administration Team to supply a continues and protected data stream between Legal Access | LegalEASE, it's clients and third party administrators.

Leonard started at LegalEASE, a LEGAL ACCESS Company in 2012. His career at LegalEASE includes a little bit of every role. He first started in the Member Services Department as both a Member Specialist and Provider Specialist. He then started helping in the Claims Department to his current role as Document Specialist.

Leonard helps members with claim form production. He also completes Key Performance Indicator reporting for the Member Services Department. What Leonard enjoys the most at LegalEASE is learning about how the law applies to real life.

David joined the Legal Access | LegalEASE team in 2014 as a Desktop Support Specialist. His responsibility includes providing technical support to enhance the customer service experience for all users he supports. His patience and eagerness to teach and learn makes him the perfect fit to assist with any IT issues that arise within the office. With 15 years of IT support experience including working for a fast paced online dating company, David is well equipped to resolve problems. He is most proud of his advanced Excel skills. Outside of the office, David enjoys making others laugh.

Ben joined the Legal Access | LegalEASE team in 2013 as a Provider Specialist. In his role as a Provider Specialist, Ben goes above and beyond to use the information provided by members to match them to the attorney most suited for their legal matter. Having managed a call center in the past, Ben has what it takes to effectively communicate with attorneys to get matters resolved for our clients.

Simon joined LegalEASE, a LEGAL ACCESS Company in 2010 as a Provider Specialist. He was promoted in 2017 to Network Attorney Recruitment. In his current role, Simon recruits attorneys to the LegalEASE network. A lot of research is involved as is cold calling and cold emailing.

Britney joined LegalEASE, a LEGAL ACCESS Company in 2013 as Enrollment Coordinator. All enrollees for LegalGUARD and Nationwide products go through Britney to join the network and begin their benefits.

Courtney joined LegalEASE, a LEGAL ACCESS Company in 2012. When she began, Courtney started as a Provider Specialist and was later promoted to Fulfillment Coordinator.

As Fulfillment Coordinator, Courtney prints and sends all newly enrolled members their welcome kits. Each welcome kit comes with a letter and the member’s benefits. She also sends employees the option of portability if they decide to pursue other opportunities.

Cheryl joined the Legal Access | LegalEASE team in 2010 as a Provider Specialist and since then has moved into the role of Provider SPecialist Supervisor. Her role includes helping members reach their goals when they are experiencing difficult legal matters. As a Team Lead, Cheryl uses her problem solving skills and leadership qualities to set a good example for her coworkers. With 10 years of experience in the customer service industry, Cheryl is able to create a great experience for members.

Joseph joined the Legal Access | LegalEASE team in 2014 as a Provider Specialist and since then he has moved into Marketing as a Marketing Communications Specialist. He ensures new and potential clients are aware of the LegalEASE products and how they can access them.

Jesus joined the Legal Access | LegalEASE team in 2018 as a Claims Analyst. Jesus helps with the claims review process. With his background in Economics, Jesus is able to apply what he knows to ensure attorneys have everything they need to process their claims successfully.

Jacob joined the Legal Access | LegalEASE team in 2018 as a Business Analysis. He is a part of the administrative team, and ensures that group records match. As a former intern at Morgan Stanley, Jacob is familiar with the workplace environment and business management.

Jacob attended University of Houston -Bauer’s College of Business, where he graduated in Finance. He enjoys the culture and values of LegalEASE and appreciates the sincerity he receives from his teammates. Jacob is a master of dodgeball, and being the oldest of nine is a master of dodging sneak attacks.

 

Andy joined the Legal Access | LegalEASE team in 2019 as a Claims Administrator. He is a part of the claims team and acts as the Gate Keeper, ensuring that claims are maintained.

Andy attended University of Houston -Bauer’s College of Business, where he received his Bachelor’s degree with Honors. He enjoys the mechanics and back-end processing of insurance and takes pride in his work. Andy is a fan of sports and video games, earning high-scores in both Basketball and Fortnite.

 

Caitlan joined the Legal Access | LegalEASE team in 2018 as an RFP Writer. Caitlan creates written content for quotes, proposals, account management, communication and marketing pieces. With her background as a QA & Documentation Analyst at Ctuit, Caitlan is able to apply what she knows to ensure all written content meets brand, policy, and proper English standards.

Damaris joined the Legal Access | LegalEASE team in 2016. As a Provider Specialist, she ensures all members are matched to an attorney that can assist them in their legal matters. Damaris’ ability to keep the members best interest in mind and valuing the relationships with the attorneys are some of her key qualities that she offers to create a great experience for the members. What she likes most about her role is knowing that at the end of the day, she is providing the necessary help for someone when they need it most.

Merary joined the Legal Access | LegalEASE team in 2017. As a Provider Specialist, she matches cases, interprets benefits and networks with attorneys. Her strong focus and determination to provide a good match for both members and attorneys help her succeed and create a successful experience for members. What she likes most about her role is the fact that she gets to help people. She also enjoys her coworkers and matching cases. Merary has a Bachelors in Arts in Biology and minor in Mathematics from Sam Houston State University.

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