Team

Team

Our most valuable resource is our team. Our people are what makes us great. Meet a few of our team members that you may come in contact with when working with us.

Leonard started at LegalEASE, a LEGAL ACCESS Company in 2012. His career at LegalEASE includes a little bit of every role. He first started in the Member Services Department as both a Member Specialist and Provider Specialist. He then started helping in the Claims Department to his current role as Document Specialist.

Leonard helps members with claim form production. He also completes Key Performance Indicator reporting for the Member Services Department. What Leonard enjoys the most at LegalEASE is learning about how the law applies to real life.

Tyler joined the Legal Access | LegalEASE team in 2010 as a Data Analyst. Today he is responsible for data fidelity: through database work, SFTP integrations and data metrics; as well as information technology support. He interfaces with client companies and the Administration Team to supply a continues and protected data stream between Legal Access | LegalEASE, it's clients and third party administrators.

David joined the Legal Access | LegalEASE team in 2014 as a Desktop Support Specialist. His responsibility includes providing technical support to enhance the customer service experience for all users he supports. His patience and eagerness to teach and learn makes him the perfect fit to assist with any IT issues that arise within the office. With 15 years of IT support experience including working for a fast paced online dating company, David is well equipped to resolve problems. He is most proud of his advanced Excel skills. Outside of the office, David enjoys making others laugh.

Ben joined the Legal Access | LegalEASE team in 2013 as a Provider Specialist. In his role as a Provider Specialist, Ben goes above and beyond to use the information provided by members to match them to the attorney most suited for their legal matter. Having managed a call center in the past, Ben has what it takes to effectively communicate with attorneys to get matters resolved for our clients.

Simon joined LegalEASE, a LEGAL ACCESS Company in 2010 as a Provider Specialist. He was promoted in 2017 to Network Attorney Recruitment. In his current role, Simon recruits attorneys to the LegalEASE network. A lot of research is involved as is cold calling and cold emailing.

Cheryl joined the Legal Access | LegalEASE team in 2010 as a Provider Specialist and since then has moved into the role of Provider SPecialist Supervisor. Her role includes helping members reach their goals when they are experiencing difficult legal matters. As a Team Lead, Cheryl uses her problem solving skills and leadership qualities to set a good example for her coworkers. With 10 years of experience in the customer service industry, Cheryl is able to create a great experience for members.

Andy joined the Legal Access | LegalEASE team in 2019 as a Claims Administrator. He is a part of the claims team and acts as the Gate Keeper, ensuring that claims are maintained.

Andy attended University of Houston -Bauer’s College of Business, where he received his Bachelor’s degree with Honors. He enjoys the mechanics and back-end processing of insurance and takes pride in his work. Andy is a fan of sports and video games, earning high-scores in both Basketball and Fortnite.

 

Caitlan joined the Legal Access | LegalEASE team in 2018 as an RFP Writer. Caitlan creates written content for quotes, proposals, account management, communication and marketing pieces. With her background as a QA & Documentation Analyst at Ctuit, Caitlan is able to apply what she knows to ensure all written content meets brand, policy, and proper English standards.

Damaris joined the Legal Access | LegalEASE team in 2016. As a Provider Specialist, she ensures all members are matched to an attorney that can assist them in their legal matters. Damaris’ ability to keep the members best interest in mind and valuing the relationships with the attorneys are some of her key qualities that she offers to create a great experience for the members. What she likes most about her role is knowing that at the end of the day, she is providing the necessary help for someone when they need it most.

Merary joined the Legal Access | LegalEASE team in 2017. As a Provider Specialist, she matches cases, interprets benefits and networks with attorneys. Her strong focus and determination to provide a good match for both members and attorneys help her succeed and create a successful experience for members. What she likes most about her role is the fact that she gets to help people. She also enjoys her coworkers and matching cases. Merary has a Bachelors in Arts in Biology and minor in Mathematics from Sam Houston State University.

Daniel joined the Legal Access | LegalEASE team in 2017. His current role is as a Provider Specialist and helps match attorneys to cases. Daniels ability to be fast and accurate is something that helps him succeed in his role. His previous study in psychology helps him understand and really listen to the needs of both attorneys and members, creating the best experience for both. What he enjoys most about his role is really getting to know the people he helps. Daniel graduated from the University of Houston with a psychology degree. Outside of the office, Daniel is awesome at being a dad.

Kahdeadrah joined the Legal Access | LegalEASE team in 2017. Her current role is as a Provider Specialist, where she matches members cases to attorneys and does some cold calling. With her sense of urgency and ability to quickly and effectively match a member in need with an attorney in their area, she creates the best possible experience for everyone involved. With previous customer service experience, Kahdeadrah knows how to interact with both members and attorneys in an effective manner. Kahdeadrah graduated from Lamar University with a Bachelors in Psychology.

Ramson joined the Legal Access | LegalEASE team in 2008. As a Provider Specialist, he makes sure members are being helped by matching them to attorneys who can help their specific cases while expanding the network of attorneys. He brings his positive personality and almost 10 years of experience to create an exceptional experience to those he works with. Ramson likes knowing that members needs are being met and that they are getting the help they need. His background includes the film industry as well as some administration experience.

Jordan joined the Legal Access | LegalEASE team in 2017 as a Provider Specialist. Her role includes helping members get an attorney to match their case matter. Her sincerity and ability to get members a good attorney are some of her qualities that help her create an exceptional experience for those she works with. What she enjoys about her role at LAP is the environment and that she gets to help people on a daily basis. Jordan has a Bachelors of Science in Criminal Justice from Sam Houston University. Outside of the office, she enjoys reading and being an awesome mom. 

Dexter joined the Legal Access | LegalEASE team in 2016. His role as a Provider Specialist requires making sure that he meets the members needs and that he matches them accordingly to an attorney in their area that can help them. Dexter brings key qualities like understanding, patience and thoroughness to help create a great experience for the members. With 4 years of experience, Dexter brings in different practices from working in a law firm. One thing he enjoys about his role is the ability to help members when they are going through a rough time.

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